Overview:
Please use this page for:
- OT/PT Support needs
- For purchase order needs please use this form.
Authorized Users:
OT/PT staff
Request Process:
- Select Request Service from the menu on the right.
- Fill out the form with as much information as you can provide.
- Your request will be picked up by a Specialist and you will be contacted via a Team Dynamix email. After the ticket has been closed, you will be receiving a quick survey where you can provide feedback on the service you received.
More detail is appreciated and allows for faster resolution.
User Responsibilities:
- Provide a "Short Description" of the issue. This will become the title of the Service Request and the title of any related emails.
- Provide a "Detailed Description" of the issue for the Service Ticket request.
More detail is better than less. For example, if the issue ONLY happens when a specific action is performed this would allow for faster and better troubleshooting.
Requirements and Prerequisites: